Who we are

Traditionally, the German market has always been highly important to SACMI because German tile manufacturers have always produced specialised products of exceptional quality – products that constitute a challenge for machine manufacturers as they require outstanding technology and a fast response to ever-evolving technical requirements.SACMI DEUTSCHLAND GmbH was founded in Bonn in 1984 to provide direct, fast service to customers in Germany and the Netherlands: a common language and shared experience, combined with direct service thanks to a warehouse located in Germany, were - and still are - its main advantages.
Further development of the ceramic and tile market, in which Germany has always played a distinctive key role, plus integration with the Beverage & Packaging industry (crown and aluminium caps) have highlighted the advantages offered to German and Dutch customers. SACMI IMOLA has reinforced and extended this concept at world level by opening other branches: because WE ARE WHERE YOU ARE!
A streamlined organisation with highly trained, specialised personnel, SACMI DEUTSCHLAND GmbH provides a highly effective service not only in the provision of spare parts, but also in the fields of customer service and technical-technological consulting.
In 2002 the company moved to Würselen, near Aachen (close to Aquisgrana, where the German, Dutch and Belgian borders converge). This central location provides many logistical advantages and plenty of linguistic variety too: German and Italian are our personnel’s mother-tongue languages but English, Dutch and French are also used on a day-to-day basis to provide customers with assistance.
This smoothes contacts with other Italian machine constructors and SACMI Deutschland often constitutes a fast-track link to the Italian ceramic industry, especially Sassuolo, which lies at its heart.
Our direct connection to SACMI’s centralised IT system via a protected internet link ensures that information and data are constantly checked and updated, not just for us but for our customers too.
Thanks to e-Services, launched by Sacmi a few years ago, we are able to provide customers with access to the password-protected SACMI network so they can carry out searches, request estimates and order spare parts on-line.
For further information, please do not hesitate to contact us personally!

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